Compassionate Davenport IA Pet Care at Animal Family Veterinary Care Center

Our response and action plan for the
growing concern regarding the corona virus:

At Animal Family Veterinary Care Center we want three things:

• To protect our clients
• To protect their pets
• And to protect our employees

Our goal is to remain open for patient care. The best way for us to do this is to take precautions where we can and practice social distancing as much as possible. What does this mean for you?

We are going curbside!

Here for an appointment? Please call when you arrive. We can get your pet’s history before we come outside to escort your pet into the clinic, while you wait in your vehicle. The DVM will call and discuss care and any treatment recommendations over the phone. We will collect payment (credit/debit cards only) over the phone and email you a receipt. We will return your pet to your car, along with any medications and instructions.

Are you dropping off for grooming or daycare? Please call when you arrive. We will have staff waiting to collect your pet from the car. We will go over any services your pet may need during their stay, and let you be on your way. Please call when you come to pick up and we can take care of any necessary payments over the phone before returning your pet to your car.

Dropping off for surgery or boarding? We will be calling you before your scheduled appointment to review surgical treatment plans or verify boarding plans/services. Please call when you arrive and we will have a staff member verify what was discussed, and sign a surgery treatment plan or boarding reservation authorization and escort your pet into the clinic.

We love caring for your pets and want to continue to do so. This can only happen if our staff remains healthy. These temporary changes may lengthen your wait time, so we thank you in advance for your patience while we maneuver through this transition. We know your time is valuable and will do our best to be as expedient as possible, and without sacrificing patient care.

We appreciate you partnering with us to ensure the continued health and well-being of you, your pet and our employees. Thank you!